These terms and conditions govern your use of our website and the services we offer. We kindly ask that you read them carefully before using our website or engaging our services.
By using our website or engaging our services, you agree to these terms and conditions. These terms apply to all clients engaging with Optimus01 Online under any service or software package, including MomentumX and MomentumX Lite.
1. Services Offered
We provide a range of digital marketing and automation services, including but not limited to: Search Engine Optimisation (SEO), Pay-Per-Click (PPC) advertising, email marketing, social media marketing, website design and development, CRM automation, and software implementation. We also offer customised solutions for specific business needs. We reserve the right to add, modify, or remove any services from our website at any time.
2. Client Obligations
You agree to supply us with accurate and comprehensive information about your business, website, and marketing goals. You agree to collaborate with us in a timely manner and provide any additional information, materials, or approvals we may require to deliver our services. You also agree to comply with all applicable laws and regulations related to your business and our services.
By engaging our services, you grant us the authority to make technical SEO decisions on your behalf, including content publication, link placement, and website modifications that improve search engine performance.
3. Payments and Fees
We offer competitive pricing for our services, with fees clearly stated in our proposal or Master Service Agreement. Payment in advance is required for our services, and payment is due within 5 business days of invoice receipt. We accept payments via a monthly subscription, or bank transfer. We reserve the right to modify our fees and payment terms at any time.
All invoices issued have a 5-day payment window. Should invoices not be paid within 5 days of issuance, we will suspend all client accounts, including websites, funnels, and paid advertising.
Each day the invoice remains unpaid, a late fee will be applied as follows:
- European Clients: $20
- South African Clients: R150
All prices exclude applicable taxes. Services and access may be withheld until payment clears.
4. Intellectual Property
All intellectual property rights, including but not limited to copyrights, trademarks, trade secrets, software, creative assets, and marketing frameworks related to our services, belong to Optimus01 Online. We grant you a limited, non-exclusive, non-transferable license to use our services for your own business purposes. You agree not to reproduce, modify, or distribute our services without our prior written consent.
Upon full payment of all fees, ownership of specific deliverables expressly created for you and identified in your Statement of Work (such as website files or ad copy) will transfer to you. This transfer excludes underlying frameworks, templates, methodologies, Deal Engine software, MomentumX system architecture, and any licensed third-party tools.
5. SEO Strategy and Partners Page
As part of our SEO strategy, Optimus01 Online may implement an SEO Partners Page on your website to strengthen your organic visibility and domain authority.
This page may include information about Optimus01 Online as your marketing partner, along with links to other websites.
Its purpose is to:
- Enhance your site’s topical authority and link equity
- Improve search-engine credibility through contextual outbound links
- Support mutual SEO benefits across trusted domains
Implementation occurs only where beneficial and compliant with search-engine guidelines. We make reasonable efforts to feature only reputable partners that meet professional standards. We will not knowingly feature businesses involved in illegal activities or explicit adult content.
5.1 Your Rights
You can request removal of the SEO Partners Page from your website at any time by notifying us in writing. We’ll remove it within 30 business days. This does not affect your other contracted services but may reduce SEO benefits.
If you believe featured content creates demonstrable harm to your business reputation, you may request a review, and we’ll respond within 15 business days.
5.2 Client Showcase
We may also feature your business on our website in our client showcase, including your business name, logo, results generated, and description.
6. Deal Engine and Platform Access
The Deal Engine platform, and any related CRM, automation, or reporting platform provided under MomentumX, MomentumX Lite, or Deal Engine standalone packages, forms an integral part of our service ecosystem.
6.1 Continued Access After Services End
If you discontinue Optimus01 Online’s marketing services but wish to retain Deal Engine access, you may do so at the then-current monthly software fee.
Current standalone pricing is available upon request and may change with 30 days’ written notice.
This includes continued access to:
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The live review widget that consolidates your reviews
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Social-media planner and listening tools
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Automated review collection and protection systems
If you decide not to continue your Deal Engine subscription, you must remove all Optimus01 Online proprietary code, widgets, scripts, or embedded features from your website or systems within 7 business days of termination.
These items remain the intellectual property of Optimus01 Online and may not be used, replicated, or hosted elsewhere after the partnership ends.
6.2 License and Ownership
Access to Deal Engine is licensed for business use only. All intellectual property, software, and system architecture remain the exclusive property of Optimus01 Online.
6.3 Suspension or Termination
We reserve the right to suspend or terminate platform access if payments are overdue by more than 10 business days or if the platform is used in ways that violate data-protection laws, privacy regulations, or ethical standards.
6.4 Platform Dependencies
Certain MomentumX and MomentumX Lite features rely on the Deal Engine platform for campaign tracking, automation, and reporting. If you terminate your service agreement, we may remove or restrict access to these integrated tools. To continue using them, you must maintain an active standalone Deal Engine subscription.
7. Confidentiality
We acknowledge the importance of confidentiality and agree to maintain the confidentiality of all your business information, including but not limited to client lists, marketing strategies, and financial information. We will not disclose this information to any third party unless required by law or authorised by you in writing.
Information used for SEO purposes under Section 5 (such as your business name, description, and website link) is not considered confidential unless expressly marked as such in writing prior to use.
8. Data Protection and Privacy
We process personal data in accordance with applicable data protection laws, including South Africa’s Protection of Personal Information Act (POPIA) and, where applicable, the EU General Data Protection Regulation (GDPR) and UK Data Protection Act.
When we process personal data on your behalf (such as customer contact information for marketing campaigns), we act as a data processor and will process data only as instructed by you, implement appropriate security measures, and notify you promptly of any data breaches.
You warrant that you have obtained all necessary consents and have legal authority to share personal data with us for the purposes outlined in your service agreement.
Full details of our data processing practices are available in our Privacy Policy at optimus01.co.za/privacy
9. Termination
Either party may terminate the services at any time for any reason by providing 30 days’ written notice to the other party. Upon termination, you will be responsible for all outstanding fees and costs incurred up to and including the date of termination. We reserve the right to terminate services immediately if you breach any of these terms and conditions or if you engage in any illegal or unethical conduct related to the services provided.
Upon termination, any client information featured under Section 5 will be removed within 30 business days unless otherwise agreed in writing.
10. Disclaimer of Warranties
We make no representations or warranties, express or implied, regarding the performance or results of our services. We do not guarantee that our services will meet your specific requirements, improve your website traffic, or generate revenue for your business. Performance depends on numerous factors outside our control, including market conditions, competitor activity, and search-engine algorithm changes.
While we do not guarantee specific outcomes, we warrant that all services will be performed with reasonable skill and care consistent with industry standards for digital marketing agencies.
11. Limitation of Liability
In no event shall Optimus01 Online be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with our services, including but not limited to lost profits, loss of data, or interruption of business. Our liability to you in connection with our services will be limited to the total amount of fees paid by you for our services during the 12 months immediately preceding any claim.
Nothing in this section limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
12. Client Indemnification
You agree to indemnify and hold harmless Optimus01 Online from any claims, damages, or expenses arising from: your use of deliverables in violation of applicable laws or third-party rights; false or misleading information you provide; your breach of these terms; intellectual property infringement by materials you supply; or your modification of deliverables after delivery in ways that create legal liability.
13. Dispute Resolution
Before initiating legal proceedings, both parties agree to attempt resolution through good-faith negotiation and, if unsuccessful, through mediation. Each party will bear their own costs related to negotiation and mediation.
14. Governing Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of South Africa, without regard to its conflict of laws principles. Any dispute arising out of or in connection with these terms and conditions shall be resolved in the courts of South Africa.
15. Changes to the Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Material changes affecting existing clients will be communicated via email at least 30 days before taking effect. Your continued use of our website or services after any changes are made constitutes your acceptance of the revised terms and conditions. You may terminate without penalty if you object to material changes by providing written notice within 30 days.
If you have any questions or concerns about these terms and conditions, please contact us.